The Ambassador Program was created to promote the City of Southampton and all that it has to offer.
A town crier from Southampton delivered the good news to the Portland Terrace headquarters of Kiwi Education, the education provider behind a brand new program that aims to showcase Southampton’s culture, heritage and diversity.
Hoping to harness the same energy and passion as they did in promoting the City of Culture, Kiwi believes the people working in Southampton’s tourism economy can play a vital role in helping the city reach its full potential.
Supported by Southampton City Council, Go Southampton and Visit Southampton, the course aims to combine customer service focused learning with knowledge and experience of Southampton’s main attractions.
It is the brainchild of Soton-born and raised managing director Michael Steele, who was disappointed when he learned that a Westquay restaurant employee had advised cruise passengers to visit London, Winchester, Bournemouth, Stonehenge or the New Forest instead of Southampton.
He told the Daily Echo: “Our interns will be selling the city and all the beauty it has to offer.”
Satveer Kaur, Southampton City Council Leader, Partner of the City Ambassador, added: “This is a fantastic program that offers exciting new opportunities not only for members but also for the city.
“It would be great if city ambassadors would promote all that our diverse, vibrant and creative city has to offer. I wish you great success.”
The City Ambassador program is designed to educate and develop customer focused team members by providing them with the knowledge and skills necessary to provide exceptional customer service in Southampton.
The training begins with an official introduction and welcome speech by Ambassadors and Counselors of the Partner Cities Satvir Kaur and Sarah Bogle.
Trainee Ambassadors take part in various tours and other activities to learn more about the heritage, culture and diversity of the city.
Companies such as Costa, Novotel, The Grand, Westquay and Peter Cooper have already committed to upskilling their employees and supporting the Local Pride initiative.
Employers are eligible for government financial assistance to fund internships and City Ambassador program activities.
Find out more at kiwieducation.co.uk
Author: Lorelei Reddin
Source: DailyEcho
Source: Dailyecho
